CBD Blog

Important information for our customers: Coronavirus (COVID-19)


At BRITISH CANNABIS® our number one priority is your health and wellbeing. Following the government’s announcement of entering the “Delay Phase” of its plan against COVID-19, we wanted to inform you of the steps we are taking to keep our customers and employees safe.

As you may already be aware, all of our products are manufactured in a purpose-built Cleanroom. Both GMP and ISO procedures and processes are in place, and all Cleanroom staff are required to wear personal protective equipment (PPE).

Every utensil, container, vessel, pipette, and spray is sterilised within an onsite UV Sterilisation Unit (UVC). This UVC radiation prevents cell division and reproduction of microorganisms such as bacteria, spores and mildew. Ultraviolet radiation causes damage to the nucleic acids preventing micro-organisms from performing vital functions.

Since the rapid spread of the COVID-19 virus we have now implemented additional measures to do everything we can to further minimise the risk to you, our customers, and our employees.

Health & Wellbeing Precautions

All of our office staff who are able to work remotely are working from home.

Onsite meetings with customers are now being carried out via video conference.

The cleaning schedule carried out by our contract cleaning company has been reviewed. It now includes daily sanitation of commonly touched surfaces such as door handles, taps, light switches, desktops, phones etc.

Staff who are essential to the production, manufacture and distribution of our products, and are needed on the premises, are required to wash and sanitise their hands upon entering the building. This is also the procedure when entering Laboratory and Production areas. All staff are required to wash and sanitise their hands regularly during the day.

In addition to the PPE normally worn by staff whilst in the Cleanroom, they are now also required to wear face masks. All members of staff preparing/handling product for dispatch are now required to wear gloves.

Staff have been reminded of the advice announced by NHS England regarding COVID-19 symptoms, and what actions of prevention and delay must be taken.


Here at BRITISH CANNABIS®, we have always executed exacting precision when it comes to hygiene and cleanliness in our facility. It’s why our CBD distillate is award-winning and of a commendable standard and quality.

We know a lot of our customers rely on us for their CBD products, rest assured we are committed to continue to operate and deliver as per usual.

We have a dedicated team available Monday to Friday from 9:00am to 5:30pm to answer any queries you may have about our products.

We would like to take this opportunity to thank you for your continued support and loyalty.  

The Team at BRITISH CANNABIS® & Canabidol®

Share with

Don't miss any update

Sign up to get all the latest tips, news  and promo from CBD by BRITISH CANNABIS™ delivered right to you.

Recent post

Don't miss any update

Sign up to get all the latest tips, news  and promo from CBD by BRITISH CANNABIS™ delivered right to you.