Delivery & Returns

Delivery & Returns

  • Orders over £20: Free Shipping
  • Orders Under £20: £6.49 
  • Next working day shipping on all Mainland UK orders (if ordered before 2pm). 
  • All orders are shipped Monday to Friday, except Bank Holidays.  

While we aim to meet our listed dispatch and delivery times, couriers may experience delays which are out of our control. 

  • Orders over £20: Free Shipping
  • Orders Under £20: £6.49 
  • Next working day shipping on all Mainland UK orders (if ordered before 2pm). 
  • All orders are shipped Monday to Friday, except Bank Holidays. 

While we aim to meet our listed dispatch and delivery times, couriers may experience delays which are out of our control. 

  • Orders: Price calculated at checkout
  • Estimated delivery times: Europe: 3-5 Days, United States: 5-10 Days, Asia: 5-10 Days, Australasia: 7-21 Days.

Please note that international shipping times will range depending on the country. We expect these time frames cannot guarantee these delivery times as it depends on the courier service in your resident country. For any other territories that you would like specific delivery information please contact us.

  • Due to leaving the EU, some countries outside of the UK are no longer accepting our deliveries. We apologise for the inconvenience, and we are working on resolving this issues as soon as possible.
  • Unfortunately, due to circumstances beyond our control, several carriers are currently unable to successfully deliver goods to other countries from the UK.

Need to make a return?

We are happy to accept returns if you’ve changed your mind within 14 days of your order arriving. We will also accept returns of faulty items. We are only able to accept returns on items if they are sent back to us in a resalable condition, unopened in their original packaging. Unfortunately, we can’t accept returns once opened and the tamper seal is broken, unless the item is faulty.
 
To make a return, please contact our support team on 0203 9652 420 or send us an email via info@britishcannabis.org.
 
Once your return is accepted you will need to post the item back to us before being issues a refund. All returns are at the cost of the customers.