Delivery & Returns

Delivery & Returns

See below for information about your delivery & return options:

  • £6.49 (Free when you spend £20 or more)
  • Delivery Monday to Saturday (excluding UK bank holidays)
  • Same day dispatch when you order before 2pm, orders placed after this time will be dispatched the following working day. Subsequently your order will be delivered the next consecutive working day.
  • £6.49 (Free when you spend £20 or more)
  • Delivery Monday to Saturday (excluding UK bank holidays)
  • Same day dispatch when you order before 2pm, orders placed after this time will be dispatched the following working day. Subsequently your order will be delivered the next consecutive working day.
  • Cost of delivery will be calculated at checkout once postcode is entered.
  • Expected delivery 7-10 working days
  • Please note Royal Mail will hand this parcel over to your local parcel delivery service when it reaches your choses country. This can result in delays.
  • Due to the current climate, some deliveries are experiencing long delays. We thank you for your patience during this time.
  • Due to leaving the EU, some countries outside of the UK are no longer accepting our deliveries. We apologise for the inconvenience, and we are working on resolving this issues as soon as possible.
  • Unfortunately, due to circumstances beyond our control, several carriers are currently unable to successfully deliver goods to other countries from the UK.
  • Thus we have taken the difficult decision at this time to freeze any new orders shipped to countries such as The Republic of Ireland

If you still wish to continue with returning your item, there are a few important thing to keep in mind. You can return your unused item(s) by post within 14 working days of receipt of your goods.

  • You have 14 calendar days to return an item from the date you received it.
  • Only items that have been purchased directly from us can be returned.
  • Please ensure that the item(s) you are returning are repacked with all the elements they were
  • Item(s) will not be refunded if they are opened, unless faulty. received with.

To return your item(s) back to us call our team on +44 (0)203 9652 420 or email customerservice@canabidol.com.