DEDICATED TRACKING PAGE AND SHIPPING NOTIFICATIONS.
Full transparency can only be achieved with effective communication. We wanted to make sure you are able to access all your tracking information and that we update you every step of the delivery process.
Your personalised tracking page gives you instant access to live tracking information as it happens. It provides all the information about the delivery of your order as well as a dedicated phone number for our delivery partner should you have any problem and a link to their own tracking page so you can access features like follow my parcel.
KEEPING A CLOSE EYE ON YOUR ORDER.
Providing a first class delivery service can only be done if we know exactly what is going on with every single one of your orders.
Every customer is important to us and we wanted to make sure we could keep track of all your orders and take a proactive approach to resolving any issues without you needing to contact us.
We monitor every single delivery on a daily basis and are in constant contact with our delivery partners to make sure all orders are delivered on time without any issues. Our dedicated portal give us this real time information, all in one place and allows us to take action before it’s too late.